We want to keep you fully informed about your order. Over the last few days, severe rainfall and flooding at multiple transit stations have caused major disruptions in logistics operations across several regions.

As a result, some of the pieces that were already dispatched from our warehouses have been reverted back to us as RTOs (Return to Origin) due to safety restrictions and halted railway and road services.

But don’t worry — your order is safe and securely stored in our facility. Here’s what we’re doing to ensure you receive it as soon as possible:

What’s Happening Now

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  → All reverted pieces are being inspected and sorted back into our dispatch system.
  
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  → Your order will be re-shipped on priority with updated tracking details.
  
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  → We’re coordinating with our logistics partners to bypass affected routes and ensure faster deliveries.
  

What You Can Expect

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  → You don’t need to pay anything extra for the re-shipment.
  
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  → As soon as your package is re-dispatched, you’ll receive a new tracking ID via email and SMS.
  
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  → We’ll keep you informed at every step until your package reaches your doorstep.
  

We understand how eagerly you’re waiting for your orders , and we deeply regret this unexpected delay. This was caused by extreme weather conditions beyond our control, but we’re doing everything possible to minimize the impact.

Thank you for your patience, trust, and understanding. Your support means everything to us, and we promise your order will reach you as soon as humanly possible.

With care,

Founder 🖤